Shipping Policy
We ship to the Netherlands, Belgium and more than 40 countries worldwide. Orders are carefully packed and dispatched as quickly as possible.
Shipping costs
Free shipping on orders over €75 within the Netherlands. Below that amount, or if you are ordering from another country, the rates below apply.
- Netherlands: €6.95 — free from €75
- Belgium: €12.95
- Other EU countries: €12.95
- Outside the EU: €19.95
The current shipping costs for your country are always shown at checkout.
Delivery time
Order before 9:00 pm on a working day and your order will be dispatched the same evening. This applies to our customers in both the Netherlands and Belgium.
As soon as your parcel leaves our warehouse, you will receive a shipping confirmation with a track & trace code, so you can follow exactly when the courier will be at your door.
Exchanges or returns
Please see our refund and return policy. All products come with a full 1-year warranty.
Questions about your order?
Get in touch at bark@frenkylewis.com or take a look at our frequently asked questions.